Privacy Policy

At VR Car Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Contact us via phone, email, or our website contact form.
  • Book a service or repair appointment.
  • Request a quote for our services.

This information may include your name, email address, phone number, vehicle registration number, and other details relevant to your enquiry or booking.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our automotive services.
  • To communicate with you regarding your bookings, quotes, or enquiries.
  • To remind you of upcoming appointments, MOTs, or service due dates (if you have opted in).
  • To comply with legal and regulatory obligations.

3. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except where required by law.

4. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings.

5. Your Rights

Under the UK GDPR, you have the right to request access to, correction of, or deletion of your personal data held by us. If you wish to exercise any of these rights, please contact us using the details below.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

VR Car Services
Unit 3, Rowhedge Business Park
Fingringhoe Road
Rowhedge, Colchester
Essex CO5 7JH

Tel: 01206 729580

Last updated: 2026